Protect yourself by paying for your holiday with your credit card: Section 75 explained (2024)

Home » Personal Finance » Personal Finance » Protect yourself by paying for your holiday with your credit card: Section 75 explained

Paying for your holiday by credit card can provide reimbursem*nt for the cost of your holiday under Section 75. Here’s how.

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Jo Groves (ACA)

Jo is a writer specialising in personal finance and investments. She is a qualified Chartered Accountant, previously working in M&A at a UK investment bank and Arthur Andersen. Jo has written on a range of subjects, from investing and pensions to mortgages and credit cards.

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The content of this article was relevant at the time of publishing. Circ*mstances change continuously and caution should therefore be exercised when relying upon any content contained within this article.

Protect yourself by paying for your holiday with your credit card: Section 75 explained (3)

When investing, your capital is at risk. The value of your investments can go down as well as up and you may get back less than you put in.

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The content of this article is provided for information purposes only and is not intended to be, nor does it constitute, any form of personal advice. Investments in a currency other than sterling are exposed to currency exchange risk. Currency exchange rates are constantly changing, which may affect the value of the investment in sterling terms. You could lose money in sterling even if the stock price rises in the currency of origin. Stocks listed on overseas exchanges may be subject to additional dealing and exchange rate charges, and may have other tax implications, and may not provide the same, or any, regulatory protection as in the UK.

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How can you protect yourself if your holiday company collapses? Paying for your holiday by credit card could provide reimbursem*nt on eligible purchases under Section 75 of the Consumer Credit Act. Combine this protection with one of our top-rated travel credit cards to avoid paying fees for using your card abroad.

According to TotallyMoney, the relaxation of travel restrictions has created a 200% increase in holiday bookings, with Brits estimated to spend £41 billion on foreign travel in 2022.

However, Starttravel reports that turnover is almost 80% lower than pre-pandemic levels for travel businesses, some of which may struggle to survive. Casualties have already included FlyBe, Thomas Cook and Shearings.

Here’s what you need to know to protect your holiday booking with Section 75 and how to choose the best travel credit cards.

[top_pitch]

What’s covered under Section 75?

The following are covered by Section 75 protection:

  • Purchases made using a credit card. According to TotallyMoney, customers are currently 31% more likely to be eligible for a credit card than at the beginning of the pandemic. They also report that credit card offers are particularly competitive at the moment, allowing customers to spread payments over two years interest free.
  • Purchases of goods or services over £100. (and less than £30,000). You don’t need to put the full amount on your credit card. If you book a flight for £500, pay £499 in cash and £1 on your credit card, you should be eligible for the full £500 protection under Section 75.
  • Payments made directly to the supplier. You’re covered if you book flights directly from an airline, for example, on the BA website.

What’s not covered under Section 75?

The following are not covered by Section 75 protection:

  • Bookings made through a third party or intermediary, If you use a third party, such as Expedia or Hotels.com, Section 75 cover does not apply.
  • Purchases made using PayPal. You might be covered in some situations, but this is a grey area.
  • Goods or services paid for by a supplementary cardholder, If a purchase is made by a supplementary cardholder rather than the primary cardholder, you’re not covered.
  • Payments made by debit cards, loans, cash or ‘buy now, pay later’ services. Essentially, if you don’t use your credit card, you’re not covered.

[middle_pitch]

What should you look for in a travel credit card?

Choose a top-rated travel credit card that doesn’t charge foreign transaction fees as these can really add up over the course of a holiday.

There are three charges to look out for:

  • Non-sterling transaction fee: typically around 3% of the value of each transaction.
  • Non-sterling cash withdrawal fee: often 3% of the cash withdrawn, subject to a minimum fee (around £2-£3). This is in addition to the transaction fee (i.e. a fee of up to 6% in total).
  • Interest on cash withdrawals: interest is charged on the withdrawn amount from the date of the transaction, even if you pay your credit card bill in full at the end of the month.

Two of our top-rated credit cards are from NatWest and Royal Bank of Scotland. They charge no foreign transaction fees and no annual fees. This makes them a good choice for international travellers even if used only when overseas. Both credit cards have low APRs of 12.9%.

The Santander All In One Credit Card might be an attractive option for people willing to pay the £36 annual fee in return for being rewarded with 0.5% cashback on all purchases. The card has no foreign transaction fees and 0% interest for 26 months on balance transfers, together with 0% interest on purchases for 20 months after the account is opened.

Other tips for overseas purchases

The retailer may offer the option of paying in the local currency or in pounds. If you have a credit card with no foreign transaction fees, it’s nearly always better to pay in local currency. Payment in pounds will usually be at an uncompetitive exchange rate.

If you want to take some local currency in cash, it’s worth pre-ordering it using an exchange rate comparison website. Buying $500 worth of foreign currency would cost £377 from the cheapest provider (for collection in Central London) compared to £380 at Tesco and £386 at the Post Office. You will be charged foreign transaction fees (if applicable to your card) if you use your credit card for this purchase, even though it’s a GBP transaction in the UK.

When investing, your capital is at risk. The value of your investments can go down as well as up and you may get back less than you put in.Tax treatment depends on your individual circ*mstances and may be subject to future change. The content of this article is provided for information purposes only and is not intended to be, nor does it constitute, any form of personal advice.

Read More

Investments in a currency other than sterling are exposed to currency exchange risk. Currency exchange rates are constantly changing, which may affect the value of the investment in sterling terms. You could lose money in sterling even if the stock price rises in the currency of origin. Stocks listed on overseas exchanges may be subject to additional dealing and exchange rate charges, and may have other tax implications, and may not provide the same, or any, regulatory protection as in the UK.

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Protect yourself by paying for your holiday with your credit card: Section 75 explained (2024)

FAQs

Are you protected if you pay for a holiday by credit card? ›

You'll only get protection from your credit card company if you booked your flights, accommodation or other service directly with a provider. If you book via a third-party agent that isn't the direct provider, you may not qualify for protection.

Does section 75 cover holidays? ›

The protection still applies even if you only partly paid on your credit card, for example the deposit for a holiday. This means the credit card company has equal responsibility (or 'liability') with the seller if there's a problem with the things you've bought or the company you've bought them from fails.

What is section 75 on a credit card? ›

What is Section 75? It's part of the Consumer Credit Act 1974 that means your credit card provider is jointly and severally responsible for any breach of contract or misrepresentation by a retailer or trader.

Why is it better to pay for a holiday on a credit card? ›

Using a credit card to pay for a holiday

Subject to the credit limit available, and the interest rates which apply to your account, a credit card could be a flexible and cost-effective way to pay for a holiday. An introductory or promotional rate could offer low or even 0% interest on card purchases.

Can a section 75 be refused? ›

Section 75 claim rejected? Escalate your complaint to the Financial Ombudsman. If your credit provider won't help, has taken longer than eight weeks to deal with your complaint, or you're not satisfied with their response, escalate it to the Financial Ombudsman.

How long does section 75 protection last? ›

You should address a Section 75 claim to your credit card provider. How long have I got? You should make a claim within six years of buying the goods or services or, in cases of non-receipt, when you were due to receive them.

What triggers Section 75 debt? ›

Employers are liable to pay section 75 debts when an employment-cessation event or insolvency occurs, or the scheme goes into wind up.

What is a drawback under Section 75? ›

Section 75: As per section 75, if the export of goods manufactured or processed out of imported material with value addition, a drawback of customs duties chargeable on any imported materials of a class or description should be allowed.

What is the reason code 75 for Visa chargeback? ›

Visa chargeback reason code 75 falls under the “Consumer Disputes” category. The shorthand description is “Transaction Not Recognized.” The use of this reason code indicates that the cardholder does not recognize the transaction as it appears on their bank statement.

What is the best way to pay for my holiday? ›

If you can use savings, you won't have repayments and borrowing costs to think about. If you need to borrow to pay for your holiday, options could include a personal loan, credit card, overdraft or even adding to your mortgage for the holiday of a lifetime.

Should I use my credit card for Christmas? ›

It's common knowledge that fraud attempts rise significantly during the holiday season. Using a credit card can limit your liability for unauthorized purchases. While debit cards can offer protections of their own, it may take weeks to get your money back into your checking account.

How does payment holiday affect credit rating? ›

Will a payment holiday affect my credit rating? A payment holiday will usually appear on your credit report and will likely affect your credit score. This can make it harder to take out credit in future. If in doubt, ask your lender how your payment holiday will be shown on your credit report.

Can I get a refund of a holiday if paid on a credit card? ›

If you paid for your holiday by credit or debit card, some travel insurers might ask you to make a claim with your card provider before making an insurance claim. Making a claim with your credit card provider could mean you get more of your money back.

What if my credit card payment is due on a holiday? ›

If your payment due date falls on a weekend or a federal holiday when the bank does not accept or receive mailed payments, any mailed payments received by the bank before the cut-off time on the following business day will be considered timely.

Is holiday cancellation covered by credit card? ›

That means that if you need a refund, the credit card provider has a duty to ensure that you're paid what you're owed. If your holiday is cancelled and you can't get a refund from the holiday company, contacting your credit card provider should be your next port of call.

Am I protected if I pay by credit card? ›

Credit card payment protection

This means that if there's an issue with the product you've bought or the company you've bought from goes into administration, the credit card company has equal responsibility to make sure you're not left out of pocket.

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